Townsville company of five years, Jake Roy Electrical, has taken full advantage of CSQ-funded training over the last year to broaden their service offering during an unusual period in history.

COVID-19 brought hardship to many small businesses around the country, however, essential-workers stayed in demand, including those in the construction industry.

Jake Roy Electrical co-owner, Caitlin, shares the company’s experience with CSQ during the pandemic:

“For us, it felt like being connected to CSQ was a great navigational resource throughout that time and granted us the opportunity to have the confidence and insight to lead clientele throughout the pandemic.”

Jake Roy Electrical consists of 3 qualified tradesmen, Jake, George and Lucas and they have taken on a mature-aged apprentice, Nathan. (pictured)

Seven CSQ-funded courses have been completed between the three tradesmen, with 2 more being completed in June.

“These opportunities have been made financially accessible to us by using the services of CSQ,” Caitlin shares.

Although it is often a struggle for small businesses to find time to invest in upskilling, Caitlin says:

“If there are any lessons or opportunities this pandemic has offered, we have learnt the benefit of reassuring existing clientele by expanding our skill set to be fully adaptable to our changing environments.”

Caitlin and Jake speak highly of their local CSQ representative, Laleta Wright, who lives and breathes construction for the North QLD community.

Laleta has been a vital role in connecting us with services and training available within our local community.”

“She is fantastic at flagging with training facilities on where demand is.”

Congratulations to the team at Jake Roy Electrical, we look forward to following your success story!

Click here to learn more about CSQ-funded courses.